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Privacy Policy

Effective Date: October 28, 2026

Patriots Body Art, doing business as Patriots Tattoo and Piercing ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, submit an inquiry, or communicate with us, including through SMS and MMS messages.

Information We Collect

We collect information you provide, including your name, email address, phone number, appointment preferences, and details about your tattoo or piercing inquiry. If you send images or other attachments, we collect those materials as part of your communication.

We also maintain records of messaging consent, opt-out requests, and communications with our shop. Our website and its service providers may collect technical information, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

How We Use Your Information

We use your information to:
 

  • Respond to questions and service inquiries.

  • Discuss tattoo designs, piercing services, and appointment availability.

  • Schedule appointments and send confirmations, reminders, or changes.

  • Provide customer support and manage communications.

  • Operate and protect our website and business.

  • Maintain consent records and meet applicable legal obligations.
     

Sending us a reference image or tattoo photograph does not give us permission to publish it. We will obtain separate permission before sharing your submitted images on our website, the shop’s social media accounts, individual artists’ social media accounts, or other promotional materials.

SMS and MMS Communications

If you consent to text messaging, we may send SMS and MMS messages related to your inquiries, consultations, appointments, and customer service requests. Message frequency varies depending on your interactions and appointments. Message and data rates may apply.

Reply STOP to unsubscribe from text messages. Reply HELP for assistance, contact us at curt.c.taylor@gmail.com or (703) 246-9446.

We do not use customer-service messaging consent to enroll you in promotional text messages. Any promotional texting program will require separate consent.

Information Sharing

We use service providers to help operate our website and communications. These include Twilio for messaging and Missive for managing customer conversations. These providers may process information as needed to provide services on our behalf.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold, rented, or shared for another party’s messaging program.

Limited access by providers that support our own messaging service does not authorize them to use your information for their own marketing.

We may disclose information when required by law or when reasonably necessary to protect legal rights, prevent fraud, or address security concerns.

Cookies

Our website may use cookies and similar technologies to support website functionality and understand website use. You can manage cookies through your browser settings and any cookie controls available on our website. Disabling certain cookies may affect website functionality.

Security and Retention

We use reasonable safeguards to protect your information. However, no website, storage system, or messaging service can guarantee complete security.
 
We retain information as reasonably necessary for customer service, business records, legal obligations, and documenting messaging consent or opt-out requests. 
 
Please avoid sending payment card details, identification documents, or sensitive medical information through ordinary text messages or website inquiries.

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